How to Upgrade to an HCIA Premium Subscription

Getting Started with HCIA Premium

Upgrading to a Premium subscription on HCIA unlocks the full power of explainable, evidence-backed AI hiring. This guide walks you through the process, from choosing the right plan to activating your account.

Step 1: Log In or Sign Up

Visit hcia.ai and log in to your existing account. If you are new, create a free account first. You will need a verified email address.

Step 2: Navigate to Subscription Settings

Once logged in, click on your profile icon in the top-right corner and select "Subscription & Billing" from the dropdown menu. This page shows your current plan and available upgrades.

Step 3: Choose Your Premium Plan

HCIA offers two Premium tiers:

• Premium Monthly – Billed monthly, cancel anytime.
• Premium Annual – Save 20% with a yearly commitment.

Both plans include:

• Unlimited AI video interviews
• Advanced CV screening with explainable insights
• Priority email and chat support
• Customizable interview templates
• Team collaboration features

Compare the features on the subscription page to decide which fits your hiring volume.

Step 4: Enter Payment Details

Select your plan and click "Upgrade Now". You will be redirected to a secure payment gateway. Enter your billing information:

• Cardholder name
• Credit/debit card number
• Expiration date and CVV
• Billing address (if required)

All transactions are encrypted and processed by a PCI-compliant provider. HCIA does not store your full card details.

Step 5: Confirm and Activate

Review the order summary, including the total amount and billing period. Click "Confirm Subscription" to complete the upgrade. Your account will be upgraded immediately, and you will receive a confirmation email.

Managing Your Subscription

After upgrading, you can manage your subscription from the same "Subscription & Billing" page. Options include:

• Change plan – Switch between Monthly and Annual billing.
• Update payment method – Replace your card or add a new one.
• Download invoices – Access past receipts for your records.
• Cancel subscription – Downgrade to the free plan at the end of the billing period.

Need Help?

If you encounter any issues during the subscription process, our support team is available via:

• In-app chat – Click the chat icon in the bottom-right corner.
• Email – Send a message to support@hcia.ai. Premium users receive priority responses within 4 hours.

Why Upgrade to Premium?

Premium gives your hiring team the tools to screen candidates faster and more objectively. With explainable AI, you see the reasoning behind every recommendation, ensuring fair, bias-free decisions. Unlimited video interviews let you assess more candidates without per-interview fees. And with priority support, you get help when you need it most.

Upgrade today and transform your hiring process with AI that puts humans in control.